Scalloped Crew‑Neck Pointelle Knit Top

Legal Notice & DisclaimerBy accessing and using this website, you acknowledge and agree to the following terms.1. Website ContentWe are committed to providing clear, accurate, and up-to-date information throughout our website. Our content is reviewed and updated periodically to help ensure that customers have access to relevant and reliable information.2. Accuracy of InformationWe make reasonable efforts to ensure that the information presented on this website is accurate and complete. However, occasional errors, omissions, or outdated information may occur. If you notice any incorrect or unclear information, please contact us so that we can review and update it where appropriate.3. Use of InformationThe information provided on this website is intended for general informational and shopping purposes. While we aim to provide sufficient details to help customers make informed decisions, users are encouraged to review relevant product information, specifications, and other important details before making a purchase.4. Website AvailabilityWe aim to keep our website accessible, secure, and functioning properly. However, temporary interruptions may occasionally occur due to maintenance, system updates, technical issues, or circumstances beyond our reasonable control. We will make reasonable efforts to restore normal access as quickly as possible.5. Legal ComplianceWe are committed to operating our website and business in accordance with applicable laws and regulations. Nothing contained in this notice is intended to exclude, restrict, or limit any consumer or statutory rights that cannot legally be excluded or limited.6. Product InformationWe make reasonable efforts to ensure that product descriptions, specifications, images, availability, and pricing are presented accurately. However, minor differences may occur due to product updates, manufacturing variations, display settings, or other reasonable circumstances.Where an error in product information or pricing is identified, we reserve the right to correct the information in accordance with applicable law. Customers are welcome to contact us before placing an order if clarification regarding a product is required.7. Intellectual PropertyUnless otherwise stated, the content available on this website, including text, graphics, images, logos, branding, page designs, and other materials, is owned by or properly licensed to us and is protected by applicable intellectual property laws.Such content may not be copied, reproduced, distributed, modified, republished, or used for commercial purposes without prior authorization, except where such use is permitted by applicable law. 

Thank you for shopping with JESSICA ROSE DESVAUX DE MARIGNY. Focused on providing stylish, high-quality apparel for global fashion enthusiasts, our brand adheres to rigorous order processing and logistics standards. We strive to ensure every clothing order is precisely verified, professionally packaged to avoid fabric damage, creases and contamination, and delivered to customers with complete product integrity within standard delivery cycles.1. Order Processing TimeAll confirmed apparel orders will undergo meticulous quality checks, garment arrangement and sealed packaging procedures within 1-3 business days after order confirmation, excluding weekends and official public holidays. During peak fashion sales seasons and large promotional events with surging order volumes, standard processing schedules may be moderately extended. Customers will receive timely official notifications once any significant shipping delays occur.2. Shipping Rate CalculationShipping fees for all clothing products are automatically calculated based on order weight, quantity and delivery destination. All logistics costs will be clearly displayed and finalized on the checkout page prior to payment, ensuring full transparency for every customer transaction.3. Delivery Time EstimationEstimated delivery times:Standard Shipping: 15 business daysAll listed delivery durations are reference estimates and not absolute guarantees. Actual parcel arrival times may fluctuate due to courier operational backlogs, customs clearance inspections, extreme weather events, cross-border logistical restrictions and regional public holiday arrangements.4. Shipment Confirmation and Tracking ServiceOnce your apparel order is fully processed and dispatched from our warehouse, you will receive an automated shipment confirmation email containing exclusive parcel tracking information and logistics inquiry channels.Real-time tracking status and delivery update data will generally be activated and available for customer self-check within 24-48 hours after the shipping carrier completes parcel pickup and system data synchronization.5. Shipping Address Liability StatementCustomers are required to thoroughly verify and confirm the accuracy and completeness of recipient shipping details during checkout to prevent misdelivery, parcel returns or transit loss. JESSICA ROSE DESVAUX DE MARIGNY assumes no liability for delivery errors caused by incorrect or incomplete address information provided by customers. Any parcels returned due to address mismatches will incur additional reshipping fees borne solely by the buyer.6. Lost and Damaged Parcel Handling RulesIf your clothing parcel is lost during international transit, please contact our support team within 7 days of your expected delivery date to launch a formal logistics investigation. For orders arriving with torn, stained or deformed garments or damaged outer packaging due to transit issues, please submit a service request within 48 hours of delivery and attach clear photos of defective items and packaging. Our team will conduct a comprehensive review and resolve the issue efficiently.7. Apparel Maintenance and Usage DisclaimerEvery fashion garment is equipped with dedicated washing, drying and daily maintenance instructions. All clothing items must be worn and maintained in strict accordance with product guidelines. JESSICA ROSE DESVAUX DE MARIGNY is not responsible for fabric fading, shrinkage, deformation, wear and tear or structural damage caused by improper cleaning, unauthorized tailoring or personal misuse of products.8. International Customs Regulations & Contact DetailsCross-border shipments of apparel goods may be subject to import duties, customs taxes and additional clearance fees in accordance with local regulatory policies of destination countries. All such supplementary charges are the sole responsibility of customers and are not included in product prices or standard shipping fees.For any inquiries or concerns regarding this Shipping Policy and your order logistics progress, please reach out to our professional customer support team via the official information below:Trade Name: JESSICA ROSE DESVAUX DE MARIGNYPhone number: +64 28 846 3854Email: contact@jessicarosemode.shopPhysical address: 201 Scorpio Place, Auckland, AUK 0632, New Zealand 

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.To start a return, you can contact us at contact@jessicarosemode.shop. Please note that returns will need to be sent to the following address: 201 Scorpio Place, Auckland, AUK 0632, New ZealandIf your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.You can always contact us for any return question at contact@jessicarosemode.shop. Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.Unfortunately, we cannot accept returns on sale items or gift cards.Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at contact@jessicarosemode.shop.